Our full service management includes rent collections, evaluation and management of existing on-site staff, rental surveys, tenant screening, leasing, property maintenance coordination, property inspections, financial record keeping, bill paying, lease provision enforcement and tenant access to 24-hour emergency service. We make owning your property simple and only require you to read your monthly statement and receive your monthly check.
We take professional pictures of your property, list them on our website and several rental apps/websites. Beyond web traffic, we use property signage as well as the Platinum Property Management referral base. Platinum Property Management is known locally as the market leader and many renters look to us first. Our marketing program, combined with our dominant position in the rental management marketplace increases exposure for your rental property. As a result, we are able to consistently rent properties priced at current market rates to qualified tenants within a short amount of time.
We place the best fit tenants in your property. Our thorough screening process for rental applicants has consistently kept our eviction rate extremely low. Prospective tenant screening includes running industry-specific credit reports, verifying employment, income and previous rental history. We run credit reports on all applicants 18 years and older. This report includes a nation-wide search for prior evictions. We verify driver’s licenses, social security cards and pay stubs as well as contact their prior landlords for confirmation that they have been good tenants in the past. As a management company, we have many procedures to eliminate problem tenants prior to ever renting to them. Placing the right tenant is the single most important step in the process.
Your property will be assigned to a management team that specializes in your property’s area. Having a manager with specific market knowledge is extremely valuable in assessing rents and knowing local market trends. Your assigned management team will offer suggestions to enhance the appeal of your property and make your property rent-ready. If your property is not currently in rent ready condition, our management team will help you with this process to ease the transition into management. Our managers have years of industry specific experience and have a wide array of procedures to shield owners from unnecessary liability as well as making the tenant feel they are being properly looked after.
Platinum Property Management is very flexible with regards to maintenance. We have in house maintenance managers, maintenance technicians, and cleaning services. This makes for quicker turn over time for vacancies and tenant maintenance issues. We do outsource some of your property’s maintenance needs to a preferred list of licensed vendors for trade maintenance such as plumbing, electrical, and HVAC. Should you have your own preferred list of vendors, we will contact them on your behalf.
Our accounting department provides our property owners with monthly customizable financial statements confidentially posted to your owner web portal. If you prefer email statements we can do this as well. We disburse funds once a month to the owners. If you ever have questions regarding your statement or disbursement, you can contact one of our helpful accounting staff members.
Owning a home is a keystone of wealth… both financial affluence and emotional security.
Suze Orman