TENANTS · RESIDENT BENEFITS PACKAGE
The Platinum Resident Benefits Package
We want our residents to thrive with us — not just stay with us. Every Platinum lease includes a package of real benefits, from a guided move-in experience to rent-payment rewards and credit building, all for one simple monthly fee.
★★★★★ Over 15,000 5-star reviews · Powered by Second Nature · Included with every lease · $15/month
WHAT’S INCLUDED
Your Resident Benefits Package — $15/month, three ways it helps
Move Guide
A guided digital move-in checklist that helps you set up utilities, internet, and other services — while surfacing the best available promos along the way.
Resident Rewards Program
Earn points for paying rent on time and other positive actions through our partner, Piñata, then redeem them for gift cards to your favorite retailers.
Credit Building
Your on-time rent payments are reported to the major credit bureaus, helping build a positive payment history over time.
BENEFIT 1
Move Guide
A digital move-in experience that helps you set up utilities, internet, and other essential services — while pointing you toward the best available promos and discounts. Log in to your resident portal for a personalized checklist showing exactly what’s needed.
Utilities, internet & moving services in one place
The best available promos & discounts
Clear instructions for any deposits or in-person setup
No paperwork hassle — a simple path to settling in
BENEFIT 2
Resident Rewards Program
Rack up rewards every time you pay rent on time, refer a friend, and more. Powered by our rewards partner, Piñata, you’ll earn points for good resident behavior and redeem them for gift cards to your favorite retailers.
Earn points for every on-time rent payment
Redeem for gift cards to Amazon, Target, Apple & more
Track your balance from the Piñata app or web portal
Friendly in-app chat support
BENEFIT 3
Credit Building
We report your on-time rent payments to the major credit bureaus, helping build a positive payment history and improve your credit score over time — turning one of your biggest monthly expenses into something that works for you.
Reported to Experian, TransUnion & Equifax
Average increases of 23–64 points
We can report up to the past 24 months for an immediate boost
Up to 60 points possible over a 12-month lease term
Covers every qualifying leaseholder 18 or older
GROUP RATE INTERNET — SELECT PROPERTIES
Super-fast internet. Even faster setup.
Group Rate Pricing
Just $65/month for a competitive, pre-negotiated high-speed internet plan at participating properties.
Speedy Setup
Fast, reliable installation — often ready before you move in, or shortly after.
Premium Support
Live support for your internet service, provided directly through Second Nature.
PACKAGE DETAILS
Lightning-fast internet for your whole home
Enjoy internet that handles all your entertainment needs — streaming, gaming, video calls, and more, without slowdowns.
1 Gig speed
Equipment included
No data caps
No installation fees
HOW IT WORKS
Automatic — nothing for you to set up
Auto-Enrolled at Move-In
Your benefits start with your lease — no sign-up required.
Welcome Email
Your Move Guide and Resident Rewards login details land straight in your inbox.
Billed With Rent
$15/month is added to your rent invoice. Internet is an additional $65/month where eligible.
Resident Support
Second Nature Resident Support is available by phone or chat whenever you need help.
RESIDENT BENEFITS PACKAGE — FAQ